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Increase profits - Click here
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| Do you have a Contact Centre? Apply here for a free technology review. |
Gain from maximum profitability and efficiency in your contact centre by using our multi-media contact centre solutions.
Speak to a Solutions Consultant now to discover how.
Call: 0870 777 2008 or E-mail: sales@mxdigital.co.uk. |
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Welcome |
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MX Digital provide multi-media contact centre solutions. We work as an advisor to customers to support and advise them on any technology or solution within their contact centre. We can develop and integrate with existing systems as well as introduce and expand new solutions and processes. Our multi-media voice & data solutions include:
- Automatic Call Distribution (ACD).
- Predictive, Progressive & Preview Dialers.
- Interactive Voice Response (IVR).
- Speech / Voice Recognition.
- Call / Voice Recording & Quality Monitoring.
- Email Management, Web Self-Service & Knowledge-base solutions.
- Web Chat, Web Collaboration & Web Call-Back.
- Customer Relationship Management (CRM).
- Workforce Management / Optimization.
- IP Telephony Systems
- Interactive Voice Messaging
Want improved communication with your customers, achieving productivity and efficiency gains at the same time? The answer is with MX Digital, expert in inbound and outbound multi-media contact centre solutions.
THE WAY that a company interacts and communicates with its customers is imperative to its long term business success. Increasingly, organisations are employing advanced communications mechanisms to streamline the customer interaction process. While this can lead to efficiency improvements, it may not always lead to a better customer service experience - unless it is introduced by the right team of technology specialists. This is where MX Digital, a company that is dedicated to helping companies improve the way they interact with their customers, marks itself out from many of its competitors.
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Free technology review
Apply for a free check on the effectiveness of your existing contact centre technology.
Read more...
FINANCE AVAILABLE - Tailored lease packages
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TRAINING SERVICES – MX Digital provide the highest levels of quality training
Read more...
Compliance with Ofcom's dialling regulations
Read more...
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| Monthly News Letters |
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Click here to view our monthly news letters
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Previous News Stories |
Total solutions for your call handling needs. Read more...
MX Digital welcomes Ofcom's proposed new policy on the use of
predictive diallers. Read more...
LAB contact centre leading the field by choosing the best technology. Read more...
Free Healthcheck service for outbound call centres launched. Read more...
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