MX Digital’s Hosted Contact Centre

Hosted Microsoft Dynamics CRM 4 is a full Customer Relationship Management (CRM) suite with Marketing, Sales and Service capabilities that are fast, familiar and flexible, helping businesses of all sizes to find, win and grow profitable customer relationships.

Hosted Microsoft Dynamics CRM 4 works with MX Digital’s Hosted Contact Centre and Hosted Dialer to streamline processes across an entire Call Centre operation.

CMX Digital’s Hosted Contact Centre and Hosted Dialer seamless integration with Hosted Microsoft Dynamics CRM 4 is achieved through using the URLs of Hosted Microsoft Dynamics CRM 4 to display the relevant aspects of the system. This process takes advantage of the fact that Hosted Microsoft Dynamics CRM 4 is web-based, and provides interfaces for integration with MX Digital’s Hosted Contact Centre and Hosted Dialer through Web-Services.

Integration with Microsoft Dynamics CRM Microsoft Dynamics CRM - Customer Service Brochure Microsoft Dynamics CRM - Marketing Automation Brochure Microsoft Dynamics CRM - Sales Force Automation Data Sheet