0800 652 4037MX Digital provides specialised maintenance support services for all Contact Centre solutions. We provide help desk support services, on-site maintenance services, remote system diagnosis, hardware/software support, new software revision/updates, call management and escalation. Our help desk provides expert assistance on technical issues related to the system; we also provide remote diagnostics for problem resolution.
On-premises, rental and hosted solutions include
- Desktop development - scripts, dynamic data retrieval
- On-site Support - for supervisors, a consultancy service to get the best out of the system
- Training - on-site if required
- Moves, adds and changes
- Unique application development to suit your business requirements